Last updated: 20 March 2026

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1. Introduction

These Terms of Service (“Terms”) set out the principles that guide how Simplicity Global Consulting Ltd (“we”, “us”, “our”) works and partners with its clients.

By engaging with our services, you agree to these Terms.​

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2. Nature of services

We provide HR and people advisory services, including but not limited to:

• Strategic people and organisational advisory

• Policy and contract guidance

• Employee relations and workplace matters

• Recruitment and organisational design support

• Leadership and operational support

Our work is delivered with reasonable care, expertise, and professional judgement, based on the information available at the time.

We work in a considered and structured way, often through defined phases, allowing for alignment, reflection, and sustainable delivery over time.​

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3. Scope and engagement

The specific scope of services will be agreed in writing prior to the commencement of work.

This may take the form of:

• A proposal

• Statement of work

• Written confirmation of engagement

 

Only the agreed scope will form part of our obligations.

Any services requested outside of the agreed scope may be subject to additional fees and timelines.

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4. Client responsibilities

You agree to:​

• Provide accurate and complete information

• Engage in a timely and constructive manner

• Take responsibility for decisions made based on our advice

Our work is shaped by the information provided to us. We are not responsible for outcomes arising from incomplete or inaccurate information.

 

You remain responsible for all final business decisions. Our role is to provide clarity, structure, and informed guidance to support those decisions.

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5. Fees and payment

Fees will be agreed in advance and may be structured as:​

• Fixed project fees

• Ongoing advisory arrangements

• Hourly or day rates

Invoices will be issued in accordance with the agreed terms and are typically payable within 14 days, unless otherwise agreed in writing.

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Late payments may result in a pause or withdrawal of services. We reserve the right to charge interest on overdue amounts where permitted by law.

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6. Independent contractor status

We operate as an independent contractor.

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Nothing in these Terms shall render us an employee, worker, or partner of the client. We retain full control over how services are delivered, subject to the agreed scope.

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Each party is responsible for its own taxes, insurance, and statutory obligations.

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7. Confidentiality & data protection

All information shared with us is treated as private and strictly confidential.

We will not disclose such information except where:​

• disclosure is required by law; or

• the information is already in the public domain.

We handle personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Where required, both parties agree to act as responsible data controllers and to process personal data in a lawful, fair, and proportionate manner.

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8. Intellectual property

Unless otherwise agreed in writing:​

• We retain ownership of our methodologies, frameworks, and pre-existing materials

• Deliverables created specifically for you may be used for your internal business purposes

Our content may not be reproduced, distributed, or shared externally without prior written consent.

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9. Professional disclaimer

Our services are advisory in nature.​

We provide guidance based on experience, professional standards, and the information available at the time. Our advice does not constitute legal advice.

Where appropriate, we may work in collaboration with trusted legal partners, and we encourage clients to seek independent legal counsel to support informed decision-making.

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10. Limitation of liability

To the fullest extent permitted by law:​

• We are not liable for indirect or consequential losses

• Our total liability arising from any engagement shall be limited to the fees paid for the relevant services

Services are provided on an advisory basis and outcomes may vary depending on implementation and external factors beyond our control.

Nothing in these Terms excludes liability for:​

• fraud or fraudulent misrepresentation; or

• any liability that cannot be excluded under UK law

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11. Termination

Either party may terminate an engagement by providing 90 days written notice, unless otherwise agreed.​

We reserve the right to withdraw services where:​

• payment terms are not met; or

• there is a breakdown in trust or working relationship

Any work completed up to the termination date will remain payable.

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12. Governing law

These Terms are governed by the laws of England and Wales.

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13. Contact

For any questions regarding these Terms, please contact:
lucy@simplicityglobal.org